Software support levels
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We take pride in our software knowledge. This document outlines our technical competence levels and the support you can expect.
There are no one-click installers at fortrabbit. Our software guides are mostly about deploying and configuring an existing code base to fortrabbit. Our friendly support chat can help you with all general hosting questions as well as wth general PHP questions. Additionally we are good with certain frameworks and CMS. We have categorized our knowledge in levels.
# A grade support
We have really solid hands-on experience with this. Ask us anything on Craft CMS, Laravel, Symfony
# B grade support
We know how to install it here but have no hands-on experience here in-house: WordPress, Statamic, Kirby, Grav, October CMS, ExpressionEngine, Yii2 …
# C grade support
You can install this software here. Some clients are using it here already. But we can not give you much specific support: Drupal, Phalcon, CakePHP, Concrete5, Contao, Joomla!, Magento, ModX, MotoCMS, Neos, PhileCMS, Shopware, Silverstripe, Stacey, TYPO3, Zend.
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