Account types

# Understand individual access

An account on fortrabbit represents a person, not an entity. Account settings are part of your personal access to the fortrabbit system; see also account organization. You can choose your account type when signing up and change it later if you made a mistake initially.

# Developer

A developer account has full access to all dashboard and platform features, including technical control over apps, environments, and teams. Developers can:

• Create and delete teams
• Collaborate in teams
• Create, delete and change apps
• Create, delete and change environments
• Deploy code to environments
• Create, delete and change payment methods
• Change billing for apps

# Client

A client account provides limited dashboard access with technical features hidden to reduce complexity. Client accounts are personal logins meant for individual users—typically clients of freelance developers or agencies, finance managers, or billing contacts. Clients can manage billing and specific collaboration features:

• Add and remove developers and teams to apps
• Delete apps
• Create, delete and change payment methods
• Change billing for apps

# Convenience

Client accounts reduce overhead by letting clients manage their own billing setup, eliminating intermediary communication. Clients maintain control over payment and billing aspects without facing dashboard complexity.

# Responsibility

The most important part of the client feature is separation of concerns. When the website goes down due to service issues, fortrabbit faces the client directly, not the developer. We maintain the service level agreement with the client. If the client forgets to pay hosting fees or update payment credentials, fortrabbit handles the billing follow-up.

# Not limited

Client accounts work well for most workflows, but not all. Corporate clients may have restrictions on third-party provider access, or you may prefer annual retainers handled directly. Alternative billing and payment methods allow flexible arrangements—separate or shared across teams and projects.